Our Story

The Crisis Clinic of Thurston and Mason Counties was established in 1972. The Crisis Clinic began with a merger of four emergency after-hours lines operating in the Olympia area: Community Mental Health, Youth Emergency Service, Interaction Foundation, and The Evergreen State College.

The Crisis Clinic has provided 24/7 continuous support to our callers for 48+ years. The support is provided by Phone Line Volunteers after they have received 60 plus hours of intensive training which includes a full weekend followed by six-four hour shifts of additional phone training. Volunteers are placed with experienced Volunteers who work with them side by side. They are also supervised by staff.

We provide a confidential, anonymous and immediate response, at no cost, to Thurston and Mason County residents. Over 50 Volunteers operate the phone lines. Trained and willing listeners help sort out concerns and feelings, identify problems, assist callers to develop the ability to help themselves, make decisions, realize their strengths and make use of their personal and community resources. Over 9,000 calls are received annually.

Our resources and referrals are kept current by our Volunteers using the 2-1-1 Washington Information Network.


Mission Statement

We strive to empower people, especially those in crisis, through telephone intervention, and information and referral, every hour of the year.We strengthen the community by training Clinic volunteers and educating community groups in crisis intervention skills.

Sign Up Now for Our Upcoming Training

If you would like to join the team that supports people in crisis and make a difference in our community please contact the Tami Fisher, Program Manager.

Click here for more information about the training.

Contact the Program Manager for more information at 360-586-2888 Ext 110 or email to: info@crisis-clinic.org