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Volunteer

The Crisis Clinic provides a 24-hour phone service to anyone who calls, offering crisis intervention, emotional support, and information and referral to a wide variety of necessary resources often needed by our callers.

We also have a Teen/Youth Help Line, which is answered by our trained teens. Teen Volunteers must be at least 15 years old and need parental/guardian consent.

Want to join the team?

Have questions about volunteering?
Contact our Volunteer & Training Coordinator Reyna Flores at rflores@crisis-clinic.org.

Attend Our Volunteer Information Sessions

Want to learn more about becoming a Crisis Clinic phone line volunteer? Attend one of our upcoming information sessions!

Online Session: Zoom

Join us online to learn about the impactful work of our volunteers and how you can contribute to our community support efforts.

August 11th, 2026
5:30PM to 6:30PM

Sign Up for Information Session

Online Session: Zoom

Join us online to learn about the impactful work of our volunteers and how you can contribute to our community support efforts.

August 20th, 2026
5:30PM to 6:30PM

Sign Up for Information Session

If you are interested in volunteering with us, please use the form below to complete your application.

At this time, we are only accepting volunteers and interns who are located in Thurston/Mason Counties and can volunteer in-person.

Volunteer Application

Name*
First Middle Initial Last
Date*
MM slash DD slash YYYY
Pronoun*
Birth Date*
MM slash DD slash YYYY
Address*
Street Address Address Line 2 City State ZIP Code
The Crisis Clinic is currently only accepting volunteers and interns who are located in Washington State Thurston/Mason Counties and are able to volunteer in-person. Can you confirm that you meet this requirement?*
- Yes - I live in Washington State in Thurston or Mason Counties
Cell Phone*
Email*
I am applying to be*
- Adult Phone Line Volunteer
- An Intern
- Administrative
- Teen Phone Line Volunteer (must be 15-18 y/o)
- Outreach/Events
- Other:
Please check all that apply.
Other*
PLV Questionnaire
My greatest asset for becoming a Crisis Clinic volunteer is*
My greatest limitation for becoming a Crisis Clinic volunteer is*
When I am anxious about a personal problem, I*
People who have chronic mental illnesses are*
The use of marijuana is*
Abortion should be*
People who are sexually abusive are*
People from other countries who believe America is a threat are*
Religion is*
LGBTQIA+ Community is*
People who are behind on their bills are*
Briefly describe a personal crisis you have experienced and how you handled the situation:*
How did you hear about volunteering at The Crisis Clinic of Thurston and Mason Counties?*
- The Crisis Clinic Website
- Our Facebook Page
- Our Instagram Page
- Crisis Clinic Volunteer/Staff
- Radio
- Flyer
- VolunteerMatch/Idealist
- Other
Which radio station?*
Explain other*
References
Please list two names and numbers that we may contact as a professional reference.
Name*
First Last
Phone*
Relationship*
Name*
First Last
Phone*
Relationship*
Experience
Educational Background*
Employment*
Skills/Experience*
Why do you want to volunteer at The Crisis Clinic?*
Have you ever called the Crisis Clinic yourself? Briefly explain how you felt about the Clinic’s response:
Acceptance as a Crisis Clinic Volunteer requires the following commitments:
Be able to pass a Washington State Patrol background check*
- Yes
- No
Abiding by all Crisis Clinic policies, procedures, and protocol*
- Yes
- No
Committing to one 4-hour shift each week and six overnights (overnight shifts do not apply to teen/youth volunteers)*
- Yes
- No
Attending all trainings and five weekly phone room training shifts*
- Yes
- No
Completion of a minimum of 200 hours of phone line shifts after training (minimum of 100 hours for teen/youths)*
- Yes
- No
Parental Consent is required for teen volunteers (15-18 years of age)*
- Yes - I am over 18
- Yes - I am between 15-18
- No
Parent Signature*
Date of Parent Signature*
MM slash DD slash YYYY
Signature
Signature*
Date*
MM slash DD slash YYYY

Volunteer Training Schedule

Crisis Advocate Volunteer Training is offered four times a year. Check out the dates below to know when our next cycle will occur.

ORIENTATION, CRISIS 101, CRISIS INTERVENTION TECHNIQUES & ROLEPLAYS

BOUNDARIES, SUICIDE ASSESSMENT & MANDATED REPORTING

DOMESTIC VIOLENCE, SEXUAL ASSAULT & DESIGNATED CRISIS RESPONDERS

YOUTH/TEEN CRISIS, CULTURAL COMPETENCY

MENTAL HEALTH, CHEMICAL DEPENDENCY, SELF CARE, GRADUATION

R

Online Training Modules will be completed in preparation for each in-person training session

R

After the training sessions, you will be paired up with a mentor for multiple phone room training shifts.

R

Training can take 5-6 weeks to complete

*To qualify for the training, you must be able to commit to the requirements in the application above.

Crisis Clinic of Thurston and Mason Counties

Mission Statement

We provide compassionate support and resources to empower those in crisis every hour of every day.

Vision

Our Vision is a Community where everyone in crisis gets the help they need to survive and thrive.

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