Community Training

We provide the following community trainings. All of our trainings provide the essentials of understanding crisis and the process of de-escalation. We will combine any of our modules to meet your needs. We will also add coached practice time (roleplays) for a more interactive training or to focus on specific issues.

Our community trainings emphasize respect and empathy while providing practical communication tools.

Suicide_Awareness_And_Prevention Ribbon

Suicide Awareness and Prevention

This presentation is provided to Thurston and Mason County youths through their middle and high schools.

This training is essential for anyone whose work might involve contact with potentially suicidal people. Your staff will learn how to recognize the signals when a person may be feeling suicidal and how to approach the subject and how to help someone get the help they need.


  • Separates suicide fact from fiction
  • Clarifies what helps; what hinders, and why
  • Clarifies suicide assessment and responsibilities
  • Provides an overview of local, statewide and national resources available to suicidal people and those who care about them
  • Addresses participants’ own feelings about suicide, grief and loss
  • Explores ways participants can take care of themselves

Understanding Crisis

  • Learn and practice skills to define, de-mystify and de-escalate “crisis”
  • Clarify what helps, what hinders, and why
  • Gain skills to facilitate problem solving by focusing on identifying issues and processing feelings

Rescue Triangle

  • Learn how to recognize the Rescue Triangle and the role you play
  • The Victim, Rescuer, and Persecutor are roles we may play, not who we are as individuals. Sometimes we became used to these roles through our family, or societal teachings. Often we step into these roles without conscious intent and each role depends upon the other for the Rescue Triangle to operate. The Victim is simply trying to get their needs met. The Rescuer wants to help meet the need of the Victim and the Persecutor has over stepped the limits of help they can or are willing to provide.
  • Learn how to set boundaries

Levels of Listening

  • Recognize attitudes essential to effective communication
  • Learn and practice specific tools that aid problem solving
  • Understand how the attitudes and techniques work together to build trust and begin the process of solution finding
  • Learn how to recognize the rescue triangle and how clear boundaries empower others and us