Youth Help Line - 360-586-2777

Are you a youth needing someone to talk to? The Youth Help Line is a 24/7; free, completely confidential and totally anonymous phone line that you can call to talk about anything. As an example, youth call to talk about peer pressure, trouble at home, drug abuse, stress, bullying, depression, suicidal thoughts, problems in relationships and others. Are you having a bad day? We are here to listen.

We strive to have our Youth Help Line staffed by our youth volunteers between the hours of 4:00 pm to 8:00 pm, Monday through Friday. We also have well trained adults answering the lines who are also here to listen. No Crisis is too Small to Make a Call!


If you are interested in becoming a youth volunteer (you must be at least 15 years old and have your parent’s permission), please contact Zach Duncan, Youth and Outreach Program Coordinator at: or 360-586-2777, Extension 114. Check with your school to find out if you can receive course credit for taking our training. (SPCC Running Start Students may qualify for CALE credit)

Also,” Crisis Clinic Phone Line Volunteer” looks great on your college applications!


Training subjects: (60+ hours of training) Crisis Intervention, Understanding Crisis, Mental Health, Chemical Dependency, Interpersonal Violence, Suicide, Mandated Reporting and HIPPA, Anti-Oppression, Levels of Listening, Rescue Triangle, Values, Empowered Problem Solving, Resource Ring and Self-Care.

You will be trained to use the 2-1-1 Database to provide resources and referrals to the callers. You will receive phone room instructions and protocol. An adult will be present for your 4 hour shift.

Click on the tab for Volunteering Opportunities to receive more information or call Zach.

Crisis Line:

Youth Help Line

Business Line:

Fax Line:

Substance Use Disorder Services

Community Services List:
Thurston County (PDF)
Mason County (PDF)

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The Crisis Clinic is committed to equal opportunity for all persons without regard to gender, age, race, ethnicity, religion, creed, national origin, marital status, ability or sexual orientation.

Thank you for supporting The Crisis Clinic of Thurston and Mason Counties. The Crisis Clinic is registered with Washington State’s Charities Program as required by law and additional information is available by calling 800-332-4483 or visiting

© 2018 The Crisis Clinic of Thurston and Mason Counties is a non-profit
IRS designated 501(c)(3) tax-exempt organization. Donations are tax deductible as allowed under federal tax law.
Updated 2017/12/04 19:30:20 by Scott Bishop, Olympia's volunteer webguy...